Frequently asked questions
Appointments
Do I need an appointment?
Yes. Patients are seen by appointment only, so your time is set aside for you. Book online or message us on WhatsApp.
How do I book online?
Tap “Book appointment”, pick the treatment, a free day and time, and confirm with a code. If you're new, start with a consultation or a cleaning.
Can I book in English?
Yes. This website and online booking are in English. For questions, WhatsApp works well: short written messages are easy to run through a translation app.
Can I book for someone else?
Yes. When you book you can choose that the appointment is for another person and enter their details. A minor comes with a parent or legal guardian.
How do I change or cancel my appointment?
From “My appointments” or with the link in your confirmation. If your appointment is very soon, let us know on WhatsApp.
No time that suits you?
Message us on WhatsApp with the days and times that work for you and we'll help you find a slot.
Treatments and payment
What happens at the first appointment?
It's a consultation: we talk about what you'd like to improve, the doctor checks your teeth and gums and explains your options, how many visits each takes and what it would cost.
How much does treatment cost?
It depends on your case, so you get your quote at the consultation, before anything starts.
How can I pay?
Message us on WhatsApp and we'll tell you the payment options. Payment plans and financing are available too: ask about them at your consultation.
Do treatments hurt?
Local anesthetic is used when needed. Tell us if anything is uncomfortable or makes you nervous: we go at your pace and explain each step.
What if I'm in pain?
Message or call us and we'll tell you when we can see you. If you have a fever, facial swelling, or trouble opening your mouth or swallowing, get medical care right away.
Which treatments do you offer?
Veneers, smile makeovers, whitening, cleanings, fillings, zirconia crowns and bridges, inlays and onlays, dentures, extractions and retainers. See “Treatments” in the menu.
Getting here
Where is the office?
At Morelos #1 in downtown Escuinapa, across from the Autotransportes Unidos de Sinaloa bus station, next to Farmacias Similares.
How far is it from Teacapán and Mazatlán?
About 40 km from Teacapán and about 90 km south of Mazatlán. See “Visiting from Teacapán” for directions.
Can I fit several visits into one stay?
Often, yes, if you start early. At the consultation we'll tell you how many visits your plan needs and how far apart they are.
Still have a question?
Message us on WhatsApp, or book a consultation and we'll talk it over in person.